At SIRIM, we test the safety and efficiency of electrical and electronic equipment to ensure that they are safe to use and able to perform optimally before they enter the marketplace, as well as conducting inspections and sampling.

With 20 years of experience at SIRIM under her belt, Ir. Anita Marzuki heads the Technical Support Service for electrical equipment. Equipped with a laboratory that is both MS/ISO 17025-accredited and IECEE CB Scheme certified, her section plays a key role in supporting Malaysia’s Energy Commission (ST) in evaluating relevant foreign and local test reports on electrical and electronic (E&E) equipment to ensure their compliance with national requirements. This enables importers and manufacturers of the E&E equipment to obtain their import permits. They also conduct market surveillance on behalf of the


Additionally, the section is in charge of issuing SIRIM’s batch consignment labels to the respective applicants after ensuring that they have adhered to certain requirements. This is the SIRIM label that consumers will see being affixed on electrical appliances.

As a technical support service provider, her team also offers guides and entertains enquiries related to the testing and importation of E&E equipment. “We help to guide industry players in their applications to test their equipment and advise them on how they can get their import permits,” she added.

SIRIM’s clientele base in this area is primarily comprised of E&E equipment importers and manufacturers in the country. These include names like Panasonic, Toshiba, Khind, LG, Sony and Elba.

According to Anita, familiarity with the various national and international standards is also important to enable them to assist their clients effectively. This is because a main part of the team’s job scope is to ensure that, at the very least, all electrical equipment meet the minimum requirements of the relevant standards. “This way, we are able to make sure that the users of the electrical or electronic equipment are provided with safer and more efficient options.”


 
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SIRIM has close links with various government ministries and agencies such as the Ministry of International Trade and Industry (MITI), Ministry of Domestic Trade and Consumer Affairs (KPDNHEP), ST, MCMC and the Department of Standards Malaysia. “We get first-hand information on any updates or new developments regarding related rules, regulations, guidelines or acts. This allows us to enhance our skills and knowledge more easily so that we are able to serve our clients better,” said Anita.

She laments that many retailers and consumers do not realise the importance of the SIRIM label. “One of our bigger challenges is to make sure that the industry players and public are aware that the safety and efficiency of their equipment should take priority.”

One way that SIRIM tries to increase awareness is by approaching the retailers directly and providing them with information on why the SIRIM label is needed and how it can be obtained with the hope that the retailers will go on to share this information with their suppliers.

Furthermore, with the COVID-19 pandemic, many consumers have turned to online platforms to make their purchases, which could make it difficult for them to affirm if the equipment have been approved by SIRIM.

To ascertain if equipment purchased online or in physical stores is certified by SIRIM, one can download the SIRIM QAS mobile application for free. Thereafter, consumers will just have to key in the relevant equipment details to find out its status.

“Just make sure that your equipment has been certified. Don’t settle for substandard E&E equipment!” said Anita.

Note: This article was published in SIRIMlink 3/2020, you may find more interesting topics HERE

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Many retailers and consumers do not realise the importance of the SIRIM label for E&E equipment. Thus, industry players and public must know that the safety and efficiency of their equipment should take priority. To ascertain if equipment purchased online or in physical stores is certified by SIRIM, one can download the SIRIM QAS mobile application for free.

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With smart homes and electronics becoming more prevalent, the safety of home appliances has become more important than ever. The IEC 60335 standard addresses this. There are two parts to this international standard that focuses on the safety requirements for electrical/electronic household appliances and similar appliances

SIRIM’s clientele base in this area is primarily comprised of E&E equipment importers and manufacturers in the country. These include names like Panasonic, Toshiba, Khind, LG, Sony and Elba.

  • IEC 60335-1 series is the first part, covering appliances with up to 250V for single phase and up to 480V for multiphase
  • IEC 60335-2 series is the second part with additional requirements for over 100 specific appliance types, including electrical irons, vacuum cleaner, ovens, fans, washing machines, refrigerators, etc.

Toll Free: 1-300-88-7035
General Line: 603-5544 6000
Customer Service & Support : 603- 5544 6542 /6518 / 6692/ 6693 /6762
Email: web@sirim.my
Customer Service Operating Hours:
Monday – Thursday: 8:30 am to 5:00 pm
Friday : 8:30 am to 4:45 pm 
Lunch break:
Monday – Thursday : 1.00pm  -  2.00pm
Friday :12:30pm -  2:45pm

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